Responsible gambling

Responsible Gambling at Koala Casino: Protecting Your Well-being

At Koala Casino, we understand the importance of responsible gambling practices to ensure a safe and enjoyable experience for all our players. We are committed to providing you with tools and resources that empower you to manage your gaming habits effectively.

Setting Deposit Limits

To prevent excessive spending, you can set daily, weekly, or monthly deposit limits on your account. This feature allows you to control how much money you spend on gambling within a specified timeframe. To adjust your deposit limit:

1. Log in to your account

   Log in to your account and navigate to the Responsible Gambling section.

2. Click on Deposit Limits

   Click on Deposit Limits and select the type of limit you want to set (daily, weekly, or monthly).

3. Enter the amount

   Enter the amount you wish to set as your limit and confirm.

Cool-Off Periods and Self-Exclusion

We understand that sometimes players need a break from gaming. Our cool-off periods allow you to temporarily exclude yourself from playing on our site for a specified duration (24 hours, 7 days, or 30 days). This feature can be especially helpful if you're experiencing difficulties managing your spending.

If you feel the need for longer-term support, we offer self-exclusion options that range from six months up to five years. Please note that once you've chosen self-exclusion, you will not be able to access our site or place bets during this period.

Responsible Gambling Tools

In addition to setting deposit limits and taking cool-off periods, Koala Casino offers several other responsible gambling tools designed to support your well-being:

• Time/Session Limits: Set time or session limits on your gaming activity.
• Wager Limit: Determine a daily wagering limit for yourself.
• Loss Limit: Establish a maximum loss amount per day.

These features are all accessible from within your account, and they're designed to help you manage your gaming habits responsibly.

Seek Help

If you find it challenging to control your gambling activities or if you think someone close to you might have a problem, we recommend seeking assistance from responsible gambling organizations such as Gamblers Anonymous (GA) or the National Council on Problem Gambling (NCPG).

Remember, responsible gaming is about managing your bets and playtime in a way that suits you. We're here to support you every step of the way.

If you need help with any aspect of our Responsible Gambling features, please don't hesitate to reach out through our 24/7 customer support or consult our comprehensive FAQ section for more information.