Terms and conditions

Terms And Conditions Of Use For Website Operated By Koala Casino N.V.

General Terms And Conditions
1.1 These Terms and Conditions ("Terms") form a binding agreement between you (the "User" or "you") and Koala Casino N.V. (the "Operator", "us", or "we"), governing your access to and use of our online casino services, including the website (the "Website"). By accessing and using the Website, creating an account with us, making a deposit, placing bets, playing games, or otherwise participating in any activities offered on the Website, you agree to be bound by these Terms. If you do not wish to accept these Terms, please do not use our services.
1.2 We reserve the right to modify or update these Terms at any time without prior notice. Your continued access and/or use of the Website following such modifications shall constitute your acceptance of such changes. You agree that we may revise these Terms at any time as we deem necessary, and it is your responsibility to regularly check this page for any updates or revisions.
1.3 These Terms supersede all previous agreements between us in relation to our services, including but not limited to any other terms and conditions you may have seen on the Website prior to your first visit or account registration.
Eligibility To Use The Website And Services
2.1 Access to and use of the Website is restricted to individuals who are at least 18 years old (or such higher minimum age as required by applicable law in your jurisdiction).
2.2 You represent that you have the capacity to enter into a legally binding agreement, are not prohibited from using our services under any applicable laws or regulations, and comply with all applicable laws and regulations.
Registration And Account Creation
3.1 To access certain features of the Website, including participating in gaming activities, making deposits, placing bets, or other actions that require identification and authentication, you must create an account by registering for a User ID and password ("Account").
3.2 You are entirely responsible for maintaining your Account's confidentiality and security.
Acceptable Use
4.1 The Website is designed solely to facilitate access to our casino services, including but not limited to online slots, table games, live dealer games, sportsbook, and other features as may be offered on the Website from time to time (collectively, "Services"). You agree that you will use the Services for entertainment purposes only.
4.2 In connection with your access to and use of our services, we prohibit any form of cheating, hacking, or other activities intended to manipulate games or outcomes.
Payment Terms
5.1 You are responsible for paying all deposits and applicable fees associated with using our Services in full, without setoff, counterclaim, or deduction. Payments shall be made through the Website's payment systems ("Payment Systems").
5.2 The Minimum Deposit applies. A fee of up to 15% may apply for certain withdrawal methods.
Gaming Terms
6.1 All gaming activities, including games provided on the Website by third-party software developers and operators, are governed solely by these Terms and any applicable house rules or policies as published from time to time.
6.2 We reserve the right at all times to suspend, terminate, modify, or limit your access to our Services without notice for any reason whatsoever.
Responsible Gaming
7.1 You agree that you shall use responsible gaming practices when playing on our Website and that we may request information from you about your gaming history if needed.
7.2 We provide the following responsible gaming tools: deposit limits, wager/loss limits, time/session limits, cool-off periods, self-exclusion (temporary or permanent), as well as links to external organizations providing support for players experiencing difficulties with problem gambling.
Confidentiality And Security
8.1 The Operator has implemented technical measures and policies designed to protect the security of user data ("Data") stored within our systems from unauthorized access, loss, alteration, damage, or misuse.
Intellectual Property
9.1 All content on the Website, including text, images, software applications, audio/visual files, graphics, trademarks (collectively "Materials"), is owned by us and/or third-party licensor(s), as applicable, and are protected under international copyright and intellectual property laws.
Limitation Of Liability And Indemnification
10.1 In no event shall we be liable for any damages or losses arising from or related to your access to or use of the Website or Services, including but not limited to direct, indirect, incidental, special, punitive, or consequential damage(s), loss of profits, business interruption, etc.
10.2 You agree to indemnify and hold us harmless against all liabilities, claims, damages, costs, losses (actual or contingent) arising from your breach of these Terms, any other applicable terms, policies, warranties, representations or conditions.
Dispute Resolution
11.1 All disputes related to the interpretation of these Terms shall be governed by, and construed in accordance with, the laws of Curacao without regard to conflict-of-laws principles.
Governing Law And Jurisdiction
12.1 These Terms will be interpreted according to the applicable laws of the Republic of Curacao.
Entire Agreement
These Terms constitute the entire agreement between you and us regarding your access to, use of our Services, including all aspects covered hereunder or related thereto, and shall supersede any prior agreements, understandings, communications or discussions in relation to such topics.